It is very common for flocks and air beds to become soft over night. This is normally due to temperature change – as the air inside a flock/ airbed cools it ‘shrinks’. Likewise, air inside a flock/airbed will expand as it heats up during the day.
However, if a flock/airbed is completely deflated then please contact your retailer to discuss warranty procedure or repair.
You are also able to repair it yourself with our repair kit - see here