FAQ - Coolboxes

I have a claim - who should I contact?

We do not sell directly to private customers and warranty issues are to be handled by the dealer (Sales of Goods Act). We therefore kindly ask you to contact the Outwell dealer where you have bought the product. They will then be able to advise you further.

What is the power consumption of my coolbox?

On the packaging you will find a label stating the power consumption of the coolbox.

You are also able to find it on our website on the specific product page. You will find it in the feature photo bar. 

I have lost my 12V cable cord - where can I get a new one?

Please contact your local dealer and he will be able to help you.

Where can I buy a specific product?

Please go to the product webpage of the product that you would like to buy and click on the button "Find your nearest Outwell Dealers here".

You will then get a list showing dealers who have bought products in this collection of tents. Unfortunately we do not know if they have it in stock, but please try to contact the dealer. 

If it regards an older model we recommend that you try to search for it on the internet.

Click here to go to our Outwell product page

We hope that this has helped answer your question. If we can be of further assistance please contact us here.

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