FAQ - Slaapzakken

What does the warmth rating on my Outwell sleeping bag mean?

It is only recently that an official European-wide system of assessing and comparing the warmth of sleeping bags was introduced and we were delighted to sign up. The standard defines how to test, measure and label sleeping bags.

Warmth ratings

The official European-wide system defines how to test, measure and label sleeping bags. A computer-controlled dummy similar in size and shape to an average human body is placed inside a sleeping bag and monitored in a temperature-controlled climate chamber. Standard tests give a range of comfort levels for men and women. EN13537 is the code on quality sleeping bags and it certainly helps in working out what warmth a bag will offer. Outstanding insulation from the ground with a Outwell flock or self-inflating mat will help to maximise any bag’s insulation performance.

Tcomfort • lower comfort limit in standard use (woman).
Tlimit • lower limit when curled up in standard use (man).
Textreme • lowest extreme temperature for survival (woman).
Tmax • upper comfort limit without over heating (man).

I have a claim - who should I contact?

We do not sell directly to private customers and warranty issues are to be handled by the dealer (Sales of Goods Act). We therefore kindly ask you to contact the Outwell dealer where you have bought the product. They will then be able to advise you further.

Can I machine wash my Down Sleeping Bag?

Yes, your new down sleeping bag is fully machine washable. 
 

USE AND CARE INSTRUCTIONS

To gain the most of your sleeping bag, please follow the below use and care instructions: 

1. For optimal insulation shake the sleeping bag well before use.

 2. Always open your bag for airing after every use. 

3. If possible, use a sleeping bag liner to extend the lifetime of your sleeping bag.

4. Spot clean your bag with lukewarm soapy water and sponge when necessary. Light dirty areas on the surface can be removed with a stiff brush. 

5. If your sleeping bag is extremely dirty, please machine wash it and follow the instructions below:

A. Use an oversize commercial automatic machine utilizing rotating drum only. DO NOT use an alligator type top-loaded machine. 

B. Max. water-temperature 30°C.

C. Use a proprietary liquid designed for laundry.

D. Rinse out the sleeping bag a least 5 times.

E. Press the water out of the bag by hand or max. 20 sec. spin-dry. DO NOT wring!

F For drying: in drying-machine at low temperature. Use two dryer balls so the down is evenly spread in the sleeping bag and the loft is restored. As an alternative place the sleeping bag horizontal and let it drip-dry, NEVER hang-dry! 

6. Store the sleeping bag after use in the storage sack this will retain the loft.

WARNING: Sleeping bag fabrics and insulating materials can burn when let in contact with flame source. Do not place close to any open flame!

Can I machine wash my Synthetic Sleeping Bag?

Yes, your new sleeping bag is fully machine washable.

USE AND CARE INSTRUCTIONS

To gain the most of your sleeping bag, please follow the below use and care instructions:

1. For optimal insulation shake the sleeping bag well before use.

2. Always open your bag for airing after every use.

3. If possible, use a sleeping bag liner to extend the lifetime of your sleeping bag.

4. Spot clean your bag with lukewarm soapy water and sponge when necessary. Light dirty areas on the surface can be removed with a stiff brush.

5. If your sleeping bag is extremely dirty, please machine wash it and follow the instructions below:

A. Use an oversize commercial automatic machine utilizing rotating drum only. DO NOT use an alligator type top-loaded machine.
B. Max. water-temperature 30°C.
C. Use a proprietary liquid designed for laundry.
D. Rinse out the sleeping bag a least 5 times.
E. Press the water out of the bag by hand or max. 20 sec. spin-dry.DO NOT wring!
F. For drying: in drying-machine at low temperature. As an alternative place the sleeping bag horizontal and let it drip-dry, NEVER hang-dry!

WARNING: Sleeping bag fabrics and insulating materials can burn when let in contact with flame source. Do not place close to any open flame!

Where can I buy a specific product?

Please go to the product webpage of the product that you would like to buy and click on the button "Find your nearest Outwell Dealers here".

You will then get a list showing dealers who have bought products in this collection of tents. Unfortunately we do not know if they have it in stock, but please try to contact the dealer. 

If it regards an older model we recommend that you try to search for it on the internet.

Click here to go to our Outwell product page

We hope that this has helped answer your question. If we can be of further assistance please contact us here.