How can we help with a claim?

We are sorry to hear about your problem relating to our product.

We are not able to evaluate claims through this contact form, as this is legally done by your retailer in cooperation with our Aftersales Service Department.

As this is a potential warranty issue, we kindly ask you to contact your selling retailer, where the product was purchased, to discuss product and warranty issues and they will be able to advise you further.

Please be aware that you will need to prove purchase when claiming faulty goods at your retailer. This could be the receipt, but any other legitimate record - such as a bank statement - should be fine.

We are sorry to hear about the issue with our product.

We kindly ask you to register your claim here.

You will need your order number and e-mail address to create the claim.

Please remember to attached a photo of issue.

When you have created the claim our service department will come back to asap. 

Please notice that e-mail often land in your spam folder, so please check this.