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Customer Service
Got a question that needs answering or a problem to solve? Then the chances are we’ve got it covered.
We’ve compiled answers to the most common questions that we receive and you will find them all here.
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Customer Service
Got a question that needs answering or a problem to solve? Then the chances are we’ve got it covered.
We’ve compiled answers to the most common questions that we receive and you will find them all here.
In order to help you to get a quick answer we have split up the questions into categories.
Please select which kind of category your question regards.
Ordering
Easily place an order on our website and receive a confirmation email right away. Track your order status and make changes if needed.
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Delivery
Fast and reliable shipping options to get your order to you on time. Track your shipment and stay updated on delivery progress.
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Pre orders
Reserve upcoming products in advance to secure your order.
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Payment
We offer secure payment options, including credit cards, PayPal, Klarna and more. Your details are protected, and transactions are processed safely.
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Returns
Not satisfied with your purchase? Easily return items within our return period for a refund or exchange.
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Claims
If you received a damaged or incorrect item, we’re here to help. Contact our support team to resolve your issue quickly.
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Product Advise
If you have questions about our product or just need to give us some feedback, then you are welcome to get in touch.
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Spareparts
If you are looking for spare parts please contact us here
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B2B, PR & Sponsoring
For business inquiries, press relations, or sponsorship opportunities, reach out to our team. We’d love to collaborate!
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